Customer Help & FAQs

Find order tracking, shipping and return information, sales terms and wholesale buying answers. For questions about a specific order, contact our team with your order details.

CONTACT US

SEND US A MESSAGE

Need product details, bulk pricing, or OEM support?
Tell us what you need and we’ll reply shortly.

    CONTACT INFORMATION

    Address
    2F, No. 138 Fuxin Commercial City,
    Houjie Town, Dongguan, Guangdong, China

    WhatsApp / Phone
    +86 15362640053

    +86 13798874712

    Email
    maggiexufs@gmail.com

    Order Information & Customer Support

    Track Your Order

    Use your order ID and billing email to view order information.

    Shipping Policy

    Review destinations, processing, delivery estimates, costs and tracking information.

    Return Policy

    Review eligibility, return authorization, shipping charges and how to report an order issue.

    Terms of Sale

    Review order confirmation, payment, product information and sale conditions.

    Wholesale FAQ

    Find answers about product selection, mixed orders, private label, shipping and support.

    Contact Us

    Send product or order questions to the WM Custom Dolls team.